LAIZER EDWIN N BAPRM 42691
Implications for corporate communication
Accelerated pluralism both civic and
commercial is an incubator of corporate and government communication. What do
these trends tell us about the modern context in which corporate communication
flourish.
Pluralism is a competitive condition
concerning groups of individuals in society. It is a condition in which the one
has to compete for survival amongst the many. Corporate communication are the
symbolic and expressive component of this competition and should be seen as
competitive activity by transmitters and receivers. The aim of the competition
is the search for organizational advantage. It is usually the case that only
marginal advantage is available.
Second, corporate communication come
from many different types of organization and group. Modern British pluralism
is a highly variegated and pervasive phenomenon across its civil society and
political economy. It would be inadequately descriptive to narrow the term
corporate just to business. Friends of the Earth, the Trades Union Congress,
and Help the Aged are as structured, hierarchical and stable as McDonalds, the
Institute of Directors and EMI. Churches, synagogues and temples are more
communicative than many boardrooms. Think of the Board of Deputies of British
Jews and the Catholic Media Office.
Third, accelerated pluralism is not
the same as neo-liberalism, the ruling conservative ideology of much of the
Anglo-American world since the 1980s. Apart from any coincidental identity,
they are separate: the pluralism described here is a social phenomenon and process;
neo-liberalism is a philosophy. A neo- liberal government may welcome pluralism
as an agent for the expression of individualism and free association, but it
would also note that pluralism is a process of interest intermediation and that
many of these interests are inimical to a neo-liberal government. For example, environmentalism and consumerism
have flourished during the period of accelerated pluralism, but they are viewed
with suspicion by the neo-liberal as imposed, external costs on markets, and as
the cause of increased government regulation.
The fourth contextual point is that
corporate communication is, mostly, public activity, even though its subject
matter is sometimes about private behaviour. Corporate communicators are known
and accountable officials for their organizations and their work is track able
mostly. Corporate communication is the public relations of communication:
public communicative relations of display for attention and advantage aimed at
a distinct public other. Corporate communication sometimes deal with private
matters but mostly in a public way. For example, the pay rise of an individual
business executive causes controversy but it is defended in terms of policy, if
not principle.
The firth is that it is important to
identify the social locations where communication between interests and
government is exchanged. There are three exchange locations for corporate
communication. The first is the media, both old and new, where communication
between interests and government is in the mass media and this location is a
major focus for this chapter. The second location is civil society which
includes the churches, universities, the professions, trade unions, cause
groups and sporting organizations.
It’s important to understanding that it is important to realize that much corporate communication takes place in locations where government is not involved (civil society) or is only involved in a supervisory way (markets) and that this is usually competitive communication done in public mostly, between allies and critics
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